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Site Problems

Posted: Fri Aug 14, 2020 11:33 am
by Femina
Over the past couple of days Myself and others could not access the site. Since the problem appeared to be replicated across more than just myself we assumed that it was possibly a server side issue or else work on an update. This morning however it appears that I can access the forum buuut... and to put on my quoting specs here...

"Elder Statesman, darling of the people, and BAFTA winner for Handsomest Wink 2015 Damselbinder can't access the forum, getting a 500 error every time he goes to the forum page."

is the site still down and I've stumbled into the eye of the hurricane here? Or is there something else going on?

Re: Site Problems

Posted: Fri Aug 14, 2020 12:39 pm
by Maskripper
Odd, everything is/was fine here. No problems at all.
But I noticed how little was posted in the forum in the last days....

Re: Site Problems

Posted: Sat Aug 15, 2020 5:52 pm
by tallyho
I can only access the site by going into a link from a pm message notification from 30July.

We have this had this sort of problem in the past in August then was something to do with MH not renewing the domain name or some such mumbo jumbo. (I'm a "computer user non technical ' as they say😉)
I have PMd MH but in case he hasn't seen it I will report this post now as a quick means of flagging it up to him.
Normal service will be resumed as soon as possible

Re: Site Problems

Posted: Sat Aug 15, 2020 7:30 pm
by Femina
Thankee kindly

Re: Site Problems

Posted: Sun Aug 16, 2020 4:34 am
by Maskripper
Hope it will work soon again for all of us!
For me it still works perfectly but I feel like stranded on a deserted island as (nearly) no one else can post or even access the site. :unsure:

Re: Site Problems

Posted: Sun Aug 16, 2020 7:07 am
by tallyho
How do you access site? What device etc.
That may help him work out what's wrong
I can only get here through opening up an old email PM link still.
At least its reassuring that you can see my post hopefully it means MH will have had both my PM and my reported post message.
T

Re: Site Problems

Posted: Sun Aug 16, 2020 8:07 am
by Maskripper
tallyho wrote: ↑
5 years ago
How do you access site? What device etc.
...
PC, Windows 10, Firefox browser

Re: Site Problems

Posted: Sun Aug 16, 2020 12:22 pm
by MightyHypnotic
Are you still having trouble accessing the site?

Re: Site Problems

Posted: Sun Aug 16, 2020 12:29 pm
by Abductorenmadrid
Wow - some people were able to make it in? Myself and DrD have not been able to get on to the site for days! Tmon sent me a message in DeviantArt asking what was happening too!

For me the front page was loading but going into the forum just loaded a blank white page, no error messages - this was on different devices and browsers. Glad to see the site is back up!

Re: Site Problems

Posted: Sun Aug 16, 2020 12:35 pm
by Damselbinder
Hail my glorious return.

Bow, bow, ye lower middle classes,
Bow, bow, ye tradesmen, bow ye masses
Blow the trumpets
Bang the brasses
Tantantara! Tzing, boom.

Re: Site Problems

Posted: Sun Aug 16, 2020 12:50 pm
by MightyHypnotic
The problem was I tried to install the "Recent Topics" addon and it basically bombed. So I had to fix those errors and revert the system back to before I did the install. So the forum should be coming back to life now..

MH

Re: Site Problems

Posted: Sun Aug 16, 2020 8:14 pm
by bushwackerbob
Same here, I have been unable to access the site for a number of days now until today. Did someone call a timeout on me? It might be a good idea in the future to let members know on Twitter or another social media platform when the site may be offline for a period of time and update members on the status of the site.

Re: Site Problems

Posted: Mon Aug 17, 2020 10:59 am
by xxxwarriorxxx
I couldnt login either-- Glad it is back up!!

Re: Site Problems

Posted: Tue Aug 18, 2020 3:06 pm
by TIEnTEEZ
The site was up, but the forums were down for me for a day or so.

In desperation, I tried to visit the old SHIB forum, but it seems to be gone. Did it die?

Re: Site Problems

Posted: Tue Aug 18, 2020 5:42 pm
by MightyHypnotic
TIEnTEEZ wrote: ↑
5 years ago
The site was up, but the forums were down for me for a day or so.

In desperation, I tried to visit the old SHIB forum, but it seems to be gone. Did it die?
I'll ask KKY for you next time I see him. :smart:

Re: Site Problems

Posted: Wed Aug 19, 2020 7:40 am
by helstar
It wasn't working for me either. Now all ok, it's weird that a combination of an OS and browser lead to this to some of us (Win 10+Firefox, specifically)

Re: Site Problems

Posted: Wed Aug 19, 2020 9:41 am
by TIEnTEEZ
helstar wrote: ↑
5 years ago
It wasn't working for me either. Now all ok, it's weird that a combination of an OS and browser lead to this to some of us (Win 10+Firefox, specifically)
I'm using Chrome, so it's not a FireFox thing.

Re: Site Problems

Posted: Wed Mar 10, 2021 6:56 am
by tallyho
I'm having to re-log in a lot, anyone else?

Re: Site Problems

Posted: Wed Mar 10, 2021 9:32 am
by MightyHypnotic
I was actually going to post about this.

We moved away from using CloudFlare and now host the SSL certificate on our site.

In case you don't know what that is, the SSL certificate is what tells your browser you have a secure connection.
SO if you're still having issues, clear the cookies for this site and start with a new browser session and all should be ok.
There is a delete cookies link down below...

MH